Danfoss India, an industry leader focused on climate and energy efficient solutions, has launched it’s first-ever ‘Service on Wheels’ initiative, originating in Tamil Nadu. As part of this, the company will launch 10 Danfoss Mobile Service vans in association with its partners, to visit customers across 150+ cities in India this year to provide Danfoss Drives service solutions at their doorstep. The first ‘Service on Wheels’ van was flagged off in Chennai very recently, from the Danfoss Oragadam Campus in association with its partner Techno Products Pvt Ltd.
Commenting on the announcement, Ravichandran Purushothaman, President, Danfoss Industries Pvt. Ltd. said, “At Danfoss India, we always strive towards excellence in innovation to enhance our customer experience. The ‘Service on Wheels’ is our new initiative to showcase our commitment to our customer base in India, providing them with unparalleled servicing solutions at their doorstep, for our entire Drives range.”
‘Service on Wheels’ is a concept where experts from Danfoss India will service AC (Alternate Current) drives at the customer doorstep, ensuring speed and unparalleled service, which is key in saving time during critical situations and overall, extend the lifetime of drives. In the first phase, Danfoss ‘Service on Wheels’ mobile vans will visit 25 key locations in Tamil Nadu, in the months of June and July 2017.
“Service is of high importance in the industries we operate in. To be more proactive and to respond faster to our customer service requirements for our VLT and VACON range of Drives, we have launched this concept. This will enable our customers to get maximum uptime and top performance from their drives, by placing drive maintenance and service in the hand of experts,” commented Soren Kvorning, VP - Head Of Danfoss Drives